How to Create a Coaching Environment

Coaching is a foundation of success in work. One of the major foundations of coaching is creating an optimum environment. Sports coaches have known this for many years. They understand that the key to success is to develop a culture of change.

You can throw money at coaching but, if you do not make the organizational changes required, people soon slip back into their old ways. Both employees and managers must buy into the idea of creating a coaching environment in order to assure its success.

Leadership, like coaching, is fighting for the hearts and souls of men and getting them to believe in you.
– Eddie Robinson


First, determine exactly what you want to achieve. Do you want to increase productivity, reduce the turnover of your brightest talents, or lower absenteeism? Identifying your goals allows you to measure the impact, and adjust your coaching approach.

Coaching is dynamic, and must adapt and evolve if it is to have lasting impact. Every manager involved in this approach must be fully aware of the purpose and goals, and be kept up to date with any adjustments. Effective communication will ensure that everybody is pulling in the same direction.


Too many organizations view coaching as something ‘bolted on’ to normal practices, rather than an integral part of any strategy. Coaching is not a stand-alone concept, but when most effective, it will pervade all levels of the organization.


Once you have achieved one of your goals, the key is to maintain the momentum and sustain those high levels. Encourage feedback and reward success; this will allow you to strive towards the next goal.


People will exceed targets they set themselves.
– Gordon Dryden

Too many managers fail to see the long-term benefits of coaching, and are more interested in reaching that day’s targets than developing their staff. A good coaching environment gives employees time to learn, rather than throwing them a minute or two of coaching at the end of the day. Every hour invested in coaching will reap dividends.

Creating a good coaching environment means demonstrating coaching in every interaction and providing coaching skills training to everyone involved.  It requires focus, enthusiasm, and allowing the program to adapt to the particular needs of your organization. As long as the purpose and the aims are clearly defined, refinements become a sign of a robust coaching environment.

You get the best effort from others not by lighting a fire beneath them, but by building a fire within.
– Bob Nelson

…continued in Ebook: Success in Work

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